2012-05-21 - 4271.100 - Break Fix - Production Order Settled incorrectly #FISD
4271.100 - Production Order Settled incorrectly
Summary Description
Stock value for sales order 920612 shows more 7 million for 72 units. This is not correct. Please investigate what is the cause of the issue.
Admin Info
Purpose
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Production Order Settled incorrectly
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Requested by
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Jingsha Brenon
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Issue Date
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05/21/2012
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Resolved by
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Sai Valisetti
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Resolved Date
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05/25/2012
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Document Status
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Completed
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Detailed Description
(Include Screen Shots if required )
Stock value for sales order 920612 shows more 7 million for 72 units. This is not correct. Please investigate what is the cause of the issue.
Analysis and Recommendations
(Include Screen Shots if required)
There is no perminant solution this problem and this has occured before also. The only solution is to perform the steps for settlement in sequence when where is a return delivery exists.
Could able to reproduce problem in DEV300. This problem occured when we try to do the RA and settle the order after the return delivery with out doing the Invoice for the return Invoice.
This request is completed in PRD. User executed the RA and settlment run again as requested. Now the settlemnet value shows collect.
To open an other ticket to find the root cause of the problem even though it is known that the steps need to be executed in sequence. The huge in accurate amount concerns the business even though it is is fault from the execution piont of view.
Resolution
Release Information
Provide link here to Release Notes